Service should be done in good time, before a fault appears, so that you serve high-quality coffee to your customers. Frequency depends on usage and water.
Yearly maintenance calendar
- Daily: backflush, clean baskets, portafilters and steam wand.
- Weekly: deep-clean baskets and portafilters, check the group gaskets.
- Regularly: change the water filter and check for scale.
- Periodically: a service with descaling, group check and replacement of consumables.
Before a busy period
Before summer, or before your busiest period, is a good time for service to avoid surprises. For granita machines see the granita machine guide.
What a service includes
A full service includes disassembly, descaling and degreasing, replacement of worn parts, circuit board cleaning and testing before return, with a good-working-order warranty.
Frequently asked questions
How often does a coffee machine need service?
It depends on usage and water. Service should be done in good time, before a fault appears.


